How Sales Order Processing for NetSuite Increases Sales

How Sales Order Processing for NetSuite Increases Sales 150 150 Tim Robertson
sales order processing netsuite
Sales order automation gives companies using NetSuite the ability to move away from the data entry of paper, fax, and emailed sales order documents

Companies using cloud-based sales order automation solutions receive validated orders directly into their NetSuite ready for processing – within seconds of their customers having sent it. Better yet, it’s done with zero technical changes or process change in the sender’s environment.

Not only does the processing of sales orders become more efficient, some companies have experienced substantial sales growth as a result of implementing sales order automation.

Most orders are received via phone, fax, with the vast majority arriving on email,” said an executive at Arco, a company that provides over 22,000 products in the safety category worldwide. “Our products were shipped to over 100 countries last year! Once received, the order is processed manually. Because of the time this takes we couldn’t process orders fast enough and were losing potential orders as a result.”

How automation processes emailed orders

Customers who send their sales orders by email are given a specific email address assigned for processing their orders. Sales order capture technology maps the data directly from the PDF (or Word, XML, EDI, Excel) document, validates it, and then places it into NetSuite.

How sales order automation handles faxed or paper orders

For customers who print or fax in their orders, Intelligent OCR for sales order processing intuitively detects each customer’s unique identity. It then performs field mapping on each order form, and makes the data available in the sales order application.

The impact on customers

It’s important that customers are not impacted by a new technology related to their ordering process, which is why this approach to automation works so well. And because best-of-breed sales order automation is cloud-based, there is no need for any application, infrastructure, or process change for the buyers sending in their orders.

Overall benefits of an automated approach

Certainly companies are reducing sales order processing administration overhead. Employees are freed up from the manual task of keying data or inputing sales order information directly, and can focus on more high value work. Errors are eliminated – accuracy rates of 95% for paper and 100% for electronic formats. And ultimately, sales order automation gives the customer a better experience.

For more information about ASAP Sales Order Processing Automation for NetSuite, click here.